All orders will be processed in the order received. Current processing time is 3-5 business days (business days are Monday through Friday) on black or white shirts. Colored shirts and upgrade items (rompers, dresses, etc) require and additional 7-10 business days. This does not include transit time. Please note, choosing Priority Shipping (2-3 days in transit) or Express Shipping (1-2 days in transit) does not decrease production time. That only refers to the estimated time it will take your order to get to you once shipped.
-Rush Order upgrades bump your order to the front
- Shipping upgrades speed up the transit time.
-If you need a super speedy processing time and transit time select a rush with a shipping upgrade.
*** NO REFUNDS. If you need to cancel an order, you will be issued STORE CREDIT. If there is a mistake on your order, please contact me within 3 days of receiving the order to make arrangements to receive a replacement.***
PAYMENT
I accept VISA/MC and Discover through PayPal. Payment is required at the time order is placed and processing time does not begin until you have ordered and paid.
If you need to CANCEL for any reason, please contact us within 24 hours of order being placed. After 24 hours ALL SALES ARE FINAL and no refunds or cancellations will be accepted. All cancellations will be issued STORE CREDIT.
SHIPPING
Your purchase will be shipped to your PayPal address, so please double-check that your PayPal address is current to avoid any delays in shipping. BowDacious Baby is not responsible for items shipped to the wrong address or items lost in the mail. Once the item has shipped and the USPS accepts the shipment it is out of my hands. I do not issue refunds for items lost in the mail. If you would like to purchase insurance you can select this upgrade at checkout.
REFUND & EXCHANGES
ALL SALES FINAL. Due to the personalization/customization of the items I create, I DO NOT accept returns or issue refunds on personalized items. If I have made a mistake on your order, you must notify me within 3 DAYS and we can make arrangements for you to return the item and receive a replacement. I will provide you with a replacement once the original item(s) has been returned. If you do not notify me within the first 3 days after receipt, ALL SALES ARE FINAL and no replacement or refund will be issued. If you need to CANCEL for any reason, there will be a $10 cancellation fee.
I strive for complete customer satisfaction and aim to provide detailed pictures and product descriptions so you are confident before purchasing. Many items contain listing variations, which allow you to customize your order. While care is taken to represent colors accurately, every monitor is different and I cannot guarantee the colors you see match the colors of actual fabric. Also note that each piece is handmade and slight variations in fabric and fabric placement may occur. Occasionally fabrics or ribbons are out of stock and I will substitute a similar fabric or ribbon to not delay production.