All of our items are made to order. I do my best to keep a full size and color range of shirts and bags available. I try to ship all orders withing 3-5 business day, business days are Monday through Friday. Orders ship by USPS First Class mail. I suggest you purchase additional shipping insurance. Once I have turned your package over to the postal service I am not responsible for packages that are lost or damaged. If you would like to add shipping insurance please contract me prior to purchase for a custom listing. Also be sure you have the correct mailing address listed with paypal. I can only ship to the address you give me and if your package is returned to me with an incorrect address you will be responsible for the return shipping.
All of our orders are custom made, monogrammed and personalized just for you. Therefore I do not accept returns or exchanges. Be sure and check the size charts! However, if I make a mistake on my part I will do my best to make it right! If there is a problem with your order I must be notified with in 3 days of receipt of your package.